Misc stuff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

   .cpl File       Control Panel Tools
   ————————————————
   Access.cpl      Accessibility
   Appwiz.cpl      Add/Remove Program
   Desk.cpl        Display
   Desk.cpl        Printers      
   Fax.cpl         Fax wizard
   Hdwwiz.cpl      Add/Remove Hardware
   Intl.cpl        International
   Joy.cpl         Game controller
   Liccpa.cpl      Licensing
   Main.cpl        Mouse
   Mlcfg.cpl       Mail
   Mmsys.cpl       Sound and multimedia
   Modem.cpl       Phone and Modem
   Ncpa.cpl        Network and connectivity
   Netcpl.cpl      Network and Dial-up Connectivity
   Nwc.cpl         Netware client connectivity
   Odbccp32.cpl    Open database connectivity
   Powercfg.cpl    Power management
   Sticpl.cpl      Scanner and camera
   Sysdm.cpl       System
   Telephon.cpl    Dialing rule and modem
   Timedate. cpl   Date Time and Time zone
   Wspcpl.cpl      WSP Client
   Wspcpl32.cpl    WSP Client

Question/Issue:
Why is this error produced after uninstalling Symantec Antivirus/Endpoint? “Unable to start RRAS (Event IDs: 7023, 20070, 20151, 20063)”

Symptoms:
First Error:
Source: RemoteAccess
Event ID: 20070
Error: Point to Point Protocol engine was unable to load the C:\Program Files\Symantec\Symantec Endpoint Protection\SymRasMan.dll module. The specified module could not be found.

Second Error:
Source: RemoteAccess
Event ID: 20151
Error: The Control Protocol EAP in the Point to Point Protocol module C:\WINDOWS\System32\rasppp.dll returned an error while initializing. The specified module could not be found.

Third Error:
Source: Rasman
Event ID: 20063
Error: Remote Access Connection Manager failed to start because the Point to Point Protocol failed to initialize. The specified module could not be found.

Fourth Error:
Source: Service Control Manager
Event ID: 7023
Error: The Remote Access Connection Manager service terminated with the following error: The specified module could not be found.

Fifth Error:
If tried to restart the service from RRAS mmc, it gives the following Error: “Routing and Remote Access cannot be started because of the following error.” Please see event log for more information: The service has returned a service-specific error code. (8007042a)

Cause:
The default location of the file SymRasMan.dll is %SystemRoot%\System32\rastls.dll. On installing Symantec Antivirus or Symantec Endpoint Protection the default location is then changed and edited in the registry to C:\Program Files\SAV\SymRasMan.dll. After uninstallation this location is not reversed for Windows Server 2003 SP2 because it does create a backup of the key during the change/installation unlike Windows Small Business Server 2003

Solution:
To resolve this issue follow the steps below:

1. Click Start
2. Click Run
3. Type regedit
4. Navigate to:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\13

5. Select the folder 13
6. Change the value for keys: “ConfigUiPath”, “IdentityPath”, “InteractiveUIPath” and “Path” to:
   %SystemRoot%\System32\rastls.dll

7. Navigate to:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\25
8. Select the folder 25
9. Change the value for keys: “ConfigUiPath”, “IdentityPath”, “InteractiveUIPath” and “Path” to:
   %SystemRoot%\System32\rastls.dll
10. Re-start the computer (recommended not required)
11. Start the RRAS service

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