How to use HyperTerminal in resetting the Symantec Firewall VPN appliance through null modem cable

How to use HyperTerminal in resetting the Symantec Firewall VPN appliance through null modem cable

Question/Issue:
HyperTerminal is an easy-to-use terminal emulation program that has shipped with every version of Windows since Windows 95. HyperTerminal lets you define connections to other computers through your modem or a direct cable connection.


Solution:


Before you begin:

  1. On the back of the Symantec Firewall VPN appliance, flip DIP switch #3 to down.
  2. Connect the null modem cable to the serial port on the back of the appliance and to the serial port on the back of the computer.
  3. Turn on the appliance.
  4. Click Start and then Programs. Click Accessories and go to Communications and then select HyperTerminal.
  5. Create a new HyperTerminal connection with the following parameters:
    Connect using Direct to Com1 (or Com2), click Configure, and then select the following Port Settings:
    Bits per second 9600, Data bits 8, Parity None, Stop bits 1, Flow control None.
  6. Click OK. Click OK again and then click CONNECT.

On Windows 2000 you may need to give the connection a Name first or double-click the icon to launch HyperTerminal. Also, click Yes to enable if you are prompted.


To reset the Symantec Fire VPN appliance:

  1. When connected, the following setup screen appears:

    HyperTerminal 1.0 -- HyperTerminal data file
    Please do not attempt to modify this file directly.
    Setup for Symantec Firewall/VPN 200 ver. 01.4I
    =========================================
    1. Local IP Address: 192.168.0.1
    2. Local Network Mask: 255.255.255.0
    3. DHCP Server (1:Enable, 2:Disable): Enable
    4. Start IP Address: 192.168.0.0
    5. Finish IP Address: 192.168.0.254
    6. Restore to Defaults
    7. Save
    Select


    Note: If the menu fails to appear, reset the appliance while connected to it.


  2. Select #6. The following screen appears:

    Setup for Symantec Firewall/VPN 200 ver. 01.4I
    =========================================
    == Cancel, please press 'Q' or 'q' ==
    Restore OK, but have not SAVED7
    Setup for Symantec Firewall/VPN 200 ver. 01.4I
    =========================================
    1. Local IP Address: 192.168.0.1
    2. Local Network Mask: 255.255.255.0
    3. DHCP Server (1:Enable, 2:Disable): Enable
    4. Start IP Address: 192.168.0.2
    5. Finish IP Address: 192.168.0.254
    6. Restore to Defaults
    7. Save
    Select

  3. Select #7. The following screen appears:

    Setup for Symantec Firewall/VPN 200 ver. 01.4I
    =========================================
    == Cancel, please press 'Q' or 'q' ==
    Waiting...

    Setup for Symantec Firewall/VPN 200 ver. 01.4I
    =========================================
    1. Local IP Address: 192.168.0.1
    2. Local Network Mask: 255.255.255.0
    3. DHCP Server (1:Enable, 2:Disable): Enable
    4. Start IP Address: 192.168.0.2
    5. Finish IP Address: 192.168.0.254
    6. Restore to Defaults
    7. Save
    Select

  4. Your Symantec Firewall/VPN appliance is now reset to original state.
  5. Flip DIP switch #3 back to the up position.
  6. Disconnect the null modem cable.

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